Privacy Policy

1. Who We Are

The Atmospheric Intelligence (AI)™ Institute of Natural Medicine (“the Institute,” “we,” “us,” or “our”) operates this website to provide wellness education, complimentary consultation requests, a newsletter, speaking and media inquiries, and membership subscriptions. The Institute is led by Dr. Tapeka Fennell-Francis, Ph.D., DNM, DHM, BCNMP | AANWP.

2. Information We Collect

We collect only the personal information needed to respond to your requests and provide our services:

2.1 Information you provide through website forms

• Complimentary consultation requests. When you submit the consultation request form, we collect your full name, email address, an optional phone number, and an optional message. We do not ask for, and you should not submit, medical histories, diagnoses, or other sensitive health information through this form.
• Speaking and media inquiries. When you submit a speaking or media inquiry, we collect your full name, organization, email address, optional phone number, engagement type, event name, event date, event location, estimated audience size, proposed topic, budget, and any additional details you choose to provide.
• Newsletter subscriptions. When you subscribe to The Atmospheric Intelligence (AI)™ Journal, we collect your first name, email address, and a record of your consent and the date consent was given. Subscription is consent-based: the form will not submit unless you confirm your consent to receive email newsletters.
• Membership accounts. When you create an account for membership, we collect your email address, a password (stored in hashed form), your name, and an optional profile avatar.

2.2 Information collected automatically

• Technical data. Our hosting platform may log standard technical information such as IP address, browser type, referring pages, and timestamps for security and site operation purposes.
• Cookies and similar technologies. We use a consent cookie to remember your cookie preferences. Optional analytics and marketing cookies load only with your permission. See our Cookie Policy for details.

2.3 Information collected by third-party scheduling

If you use the Carepatron scheduling link to arrange a consultation, you will leave this website and any information you provide to Carepatron is governed by Carepatron’s own privacy policy and terms. We do not control how Carepatron collects, stores, or uses your information.

3. How We Use Your Information

• To respond to consultation requests and arrange complimentary sessions.
• To respond to speaking and media inquiries and evaluate engagement opportunities.
• To deliver the newsletter you consented to receive.
• To create and manage membership accounts and process subscription payments.
• To improve the website, understand aggregate usage, and maintain security.
• To comply with legal obligations and protect our rights.

4. Where Your Information Is Stored

Information submitted through website forms is stored in the Institute’s database, hosted on the Hostinger platform. Form submissions (consultation requests, speaking inquiries, and newsletter subscriptions) are stored so that Institute staff can review and respond to them. Newsletter subscriber records are stored with a record of your consent.

Membership account data is stored in the same hosted database. Subscription billing and payment processing are handled by the Hostinger Online Store and its payment processor; payment card details are not stored by the Institute.

5. Who Can Access Your Information

• Institute staff and authorized administrators may access consultation requests, speaking inquiries, and newsletter subscriptions to respond to them.
• Hosting and platform providers (Hostinger and its infrastructure) have access as necessary to operate and secure the platform.
• Payment processor handles card data for membership transactions under its own compliance program.
• Carepatron receives any information you provide directly on its platform.

We do not sell your personal information. We do not share form submissions with third parties for their own marketing purposes.

6. External Links and Telehealth

This website links to external services, including a telehealth partner (Agile Telehealth) and the Carepatron scheduling platform. Once you follow an external link, your activity on that third-party service is subject to its own privacy policy and terms. We encourage you to review the policies of any third-party service you use.

7. Data Retention

We retain form submissions and account information for as long as needed to provide our services and respond to inquiries, and thereafter as needed to comply with legal or operational obligations. You may request deletion of your newsletter subscription at any time using the unsubscribe page.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to withdraw consent for processing based on consent. To exercise these rights, contact us using the details in Section 1. We will respond within a reasonable timeframe.

You may withdraw newsletter consent at any time using the unsubscribe page or the unsubscribe link included in each newsletter. Withdrawing consent does not affect the lawfulness of processing before withdrawal.

9. Security

We take reasonable measures to protect your information using the access controls and security features of our hosting platform. However, no method of transmission or electronic storage is completely secure. The consultation and speaking forms on this website are not a secure channel for sensitive medical information — please do not submit such information through these forms.

10. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when we do. We encourage you to review this page periodically.

12. Contact

For privacy questions or requests, contact the Institute at practice@drtapekafennellfrancis.com.